1. Information We Collect
We collect information to provide better services to all our users and clients. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
- Account and Order Information: When you register for an account, request a custom quote, or place an order for wholesale packaging, we may ask for your contact information, including items such as name, company name, address, email address, phone number, and artwork/specification files.
- Payment Details: For orders processing, financial information necessary to complete transaction processing is handled via secure payment gateways.
- Log Files & Tracking: Like most websites, we follow a standard procedure of using log files and tracking technologies (such as Google Analytics and Microsoft Clarity) to analyze trends, administer the site, track users’ movement on the website, and gather demographic information. This includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, and referring/exit pages.
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website and manufacturing services.
- Process your custom packaging quotes, specifications, and wholesale orders.
- Improve, personalize, and expand our website user experience.
- Understand and analyze how you use our website to optimize design layouts and technical performance.
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
- Send you transaction emails, invoices, and shipping tracking numbers.
- Find and prevent fraud.
3. Cookies and Web Beacons
Our website uses ‘cookies’ to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
4. Third-Party Privacy Policies
Our Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
5. Security of Your Data
The security of your personal data and proprietary packaging artwork is important to us. We implement industry-standard administrative, technical, and physical security measures designed to protect your information from unauthorized access, loss, or alteration.
6. CCPA & GDPR Privacy Rights (Do Not Sell My Personal Information)
Depending on your region, you have rights regarding your data:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
